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Privacy Policy

One Stop Laundry is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

When we collect your information

The type of personal information the Association collects will depend upon your dealings with us. We may collect personal information when you:

  • Make an enquiry with the One Stop Laundry (via email, phone or web form)

  • Register to subscribe to any newsletter through website, Social Media or other online digital campaigns.

  • Book a laundry service with us.

How we use and disclose your personal information

At One Stop Laundry, we value your personal details and may use them in the following manners:

  • Responding to and efficiently meeting your requests for our services.

  • Engaging with you through our digital newsletters and communications.

  • Facilitating marketing efforts, conducting surveys, and undertaking research activities.

  • Carrying out diverse functions and operations relating to our organization.

  • Adhering to our legal responsibilities and regulatory compliance obligations.

Who Has Access to Your Personal Information

Only One Stop Laundry personnel and contractors have the privilege to access your personal information. Rest assured, we have a strict policy against 'spamming' or selling an individual's email address to third parties.

What are `Cookies`?

'Cookies' are small files deposited in your web browser that gather details about your web browsing habits. While 'cookies' do not extract information saved on your computer or personal information like your name, address, email address, or phone number, they do permit the collection of identifiable data.

We prioritise our customers' privacy. If you have any apprehensions concerning your personal data, feel free to contact us at

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